FT Global Limited is a member of The Financial Commission, an international organization dedicated to the resolution of disputes within the financial services industry and the Forex market. The Financial Commission is an independent external dispute resolution (EDR) organization for consumers and traders who are unable to resolve disputes with their financial services provider. Every member of the Financial Commission is protected by the Commission’s Compensation Fund.
The Financial Commission Membership certificate can be found here https://financialcommission.org/fxtm/.
The Financial Commission was established as a neutral third party committee to fairly review and resolve complaints. The Commission endeavors to facilitate a simpler, swifter resolution than that achieved through industry regulators and the legal system, making sure that traders and brokers are getting their disputes resolved in an efficient, unbiased and authentic manner. The goal is to ensure that clients walk away with a well-founded answer to their concerns, thus contributing to their overall knowledge about the Forex industry.
The Commission also provides additional protection for traders with the Compensation Fund.
The Compensation Fund acts as an insurance policy for members’ clients. This fund will be held in a separate bank account and only be used should a member refuse to adhere to a judgment from the Financial Commission.
The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund.
It is very important to understand that funds will only be used for a judgment that has been made by the Financial Commission; a member’s entire client base is not entitled to a payout from the compensation fund.
The Compensation Fund will only cover judgments of up to €20,000 per client.
Below you can find more useful links about the Financial Commission: